Join the Beaubear Credit Union team!

Member Service Representatives play a key role in delivering exceptional service to our members by providing a personalized and engaging member experience for every member every time.

 

Your duties may include, but are not limited to:

• Start conversations with members to determine their needs and connect them with the most suitable products and services.
• Proactively explains products and services and promotes the benefits of utilizing other Credit Union services in branch and telephone interactions with members and prospective members alike.
• Process various financial transactions and balance daily work in an efficient and accurate manner.
• Respond to member inquiries and resolve any concerns or discrepancies.
• Demonstrate a team approach and provide support to the Front-Line team.
• Provide exceptional customer service to current and prospective members.
• Understand all products and services offered by Beaubear Credit Union. These include and not limited to facts and features; benefits and advantages; rules and regulations and price structure.
• Follow the Credit Union’s security and risk management procedures.
• Be flexible to work any day of the week from Monday to Friday in any of our two branches.
• Proficient in computer applications relevant to the position (MS Office products).

Qualifications include:

• Completion of high school or GED and up to one year of related experience
• Superior customer service and business development skills.
• Proven ability to achieve and exceed business/sales objectives
• An outgoing and self-motivated nature with strong work ethics
• Demonstrated critical thinking and problem-solving skills
• Proven history of accuracy and high attention to details (data entry, paperwork, cash balancing)
• Superior communication and time management skills.
• Ability to travel throughout our 2 branches, providing coverage as needed

 

We offer…

• Competitive salary, reduced rates on employee loans/mortgages, wellness credit and more.
• Customized training and opportunities for personal development.
• Outstanding culture and opportunity to join an engaged and community-focused team.

How to apply…  Email your resume and cover letter in Microsoft Word or pdf format to beaubear@beaubear.ca.

All offers of employment are conditional upon the acceptance of an Individual Fidelity Bond Application which includes a criminal check and a credit check.

 

We wish to thank applicants in advance; only candidates selected for an interview will be contacted.

Applications will be accepted until the position is filled.

 

The role of the Business Services Manager involves establishing and nurturing strong connections with clients to offer a comprehensive range of business-related offerings. This entails overseeing a varied commercial account portfolio, where the individual assesses, analyzes, approves, or advises on credit applications from both commercial and public sector entities.

Duties and Responsibilities:
The Manager, Business Services is a vital leadership position that engages with all Beaubear Team Members, our Members and other key financial stakeholders. Responsibilities include but are not limited to:

• Manage an assigned portfolio of existing members and proactively look for opportunities to grow our portfolio.
• Recommend sound business lending practices and procedures consistent with policy, industry standards and member service expectations.  
• Providing exceptional internal and external member service following the Credit Union’s Experience.
• Compile loan packages and negotiate loan structure with members.
• Provide leadership and guidance to branch staff.

Minimum qualifications required to be successful in this position include:

• 4 years relevant experience in business lending at a financial institution or similar training/ experience in credit management
• Bachelor of Business Administration/Commerce Degree or a diploma in Business Administration
• Preference given to candidates with 2 years’ leadership experience.
• Excellent financial analytical aptitude especially in areas of managing risk.
• Strong administrative skills (minimum intermediate level proficiency in MS Office (products)
• Strong organizational skills and attention to detail skills.
• Exemplary interpersonal and communication skills as well as positive attitude
• Flexible person who is self-directed and works well with little supervision.

Key Competencies for this position:

• Confident Leadership – ability to coach, delegate and build upon a team culture.
• Relationship Building – passionate about business development through building relationships based upon trust and integrity.
• Decision Making – analytical thinker able to make prudent decisions based upon sound judgment and discretion.
• Financial Acumen – solid understanding of various financial products, trends and services with experience in lending, risk management, auditing and regulator compliance
• Driver of Change – ability to “pivot quickly” as you recognize the need for change and then help develop and implement change initiatives.

All offers of employment are conditional upon the acceptance of an Individual Fidelity Bond Application which includes a criminal check and a credit check.

At Beaubear Credit Union, we are passionate about creating a diverse, equitable, and inclusive workplace and believe a diversity of perspectives, experiences and backgrounds benefit our employees, our members, and our communities. 

We would like to thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.